Had Shanksters to service our boiler however was found to have faults causing it to be unsafe so had to disconnect us . It was at 5pm on a cold November night so no heating but within an hour Paul had supplied us with 3 fan heaters to keep us going . We decided to have the boiler repaired as only 6 years old but after replacing some parts 2 days later and it still was not running we decided to replace the boiler as parts were increasing in price . Paul got us a new boiler and Andrew fitted it the following day and we were up and running by 2pm that afternoon. Paul and Andrew very helpful throughout . Fully recommend.